Terms & Conditions

Last updated: 1st August 2021
Thank you for shopping with Flying Ideas. For a better shopping experience, please read through the following terms and conditions. By making a purchase, you agree to the terms and conditions set forth below.

Introduction

Flying Ideas Pte. Ltd. (company registration number: 200202021N) is a company incorporated in Singapore with its principal address at 134, Jurong Gateway Road, #02-307D, Singapore 600134.


Service eligibility
Our site is only intended for use by residence, business and company in Singapore. We do not accept orders outside Singapore. If you are below 18 years old, you must obtain the consent of your parent(s) or legal guardian(s) before accessing, using and/or making any purchase through us.

Product information
We endeavour to ensure that all the products on our website are accurately described and we rely on information provided to us by our suppliers. Please note that pictures and images on this website are for illustration purposes only. Colour of product may look different online due to individual screen configuration. In the event of doubt, please contact us by email enquiry@flyingideas.com.sg for clarification before placing an order.

Information accuracy
We do our best to ensure that information on this our website is accurate. Despite our efforts, inadvertent errors can occur. In cases where such errors do occur, we reserve the right not to honour pricing errors when accepting an order online. In the case that an order placed online contains a pricing error, client will be contacted and the order will be cancelled. Any payments that have been authorised for that order will be reversed.

Changes
We reserves the right to temporarily or permanently remove any product and/or service at any point in time and to update, change or replace any part of these terms. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product and/or service without notice at any time. We reserve the right to cancel your order for any reason at any time without your prior consent.

Payment
All product prices shown on this website are quoted in SGD Currency. Orders will not be processed until full payment has been confirmed and received by us.

Delivery
Please refer to our delivery policy for more information.

Cancellations, refunds and exchange policy
No cancellation or refund can be done once order are paid. Exchange of home accessories can be done within 2 days upon receiving of items. Please bring the item in original packaging together with your invoice to our office for exchange. However, we reserve the right not to exchange a product that, in our reasonable opinion, has become of unacceptable quality due to wear and tear, misuse; or as a result of failure to take reasonable care of the product. Showroom display pieces and promotional items are sold as-is. No exchange are allowed for these items.

Warranty period
We offer 1 year limited warranty for built-in furniture. We cover manufacturing defects, materials, workmanship and missing parts during installation. Our warranty does not include wear and tear, misuse, damage from impacts and inappropriate care of product. We deserve the right to determine the validity of warranty. Home accessories do not come with any warranty.

Intellectual property
All content and features in this website are for personal and informational purposes. All intellectual property rights in and to the content on this website and any material published is owned by us. Any other kind of reproduction without our permission is strictly prohibited.

Disclaimer of liability
We will not be responsible in the event of any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by the client. By purchasing from this website, client acknowledge this disclaimer of liability.

Contact us
If you have any questions about these terms, please contact us at enquiry@flyingideas.com.sg