Delivery Policy

We take your order seriously and always do our best to deliver your purchase on time. We deliver to most parts of Singapore for the time being. Please contact us for international shipping.
Customized furniture 
  • In order to maintain the quality of work, there is a minimum of 2 - 4 weeks fabrication time upon site measurement. After you have placed your order online, we will call you within 2 working days to arrange for site measurement and confirm the delivery date based on your order.
  • Your customized furniture comes with free delivery and installation. Installation will be arranged from Monday to Saturday between 9am to 6pm.  
  • If there is no lift access or items cannot fit in the lift at the delivery address, you will be charged $10 per floor and this service is only applicable up to 5th floor.
  • Please note that it is your responsibility to make sure your space is ready for installation, i.e. no existing furniture, power points, air-condition units, ceiling fans or any other factors which will hinder furniture installation on the actual day.

Home accessories 
  • Your order will reach you within 3 to 5 working days. During major holiday seasons, please allow an extra 5 - 7 working days for processing time due to high peak of orders.
  • You will be charged a flat rate of $6 for local delivery. Next day delivery can be arranged at additional $10 on top of prevailing delivery charge, please contact us for that.
  • Item in parcel will be delivered via third party delivery partners. Depending on the delivery partner, you will either receive an email confirmation or a call in advance to schedule your parcel delivery. 
  • Should the parcel be returned to us due to unsuccessful delivery attempts, you may schedule another delivery at additional cost or pick up the item from our office.

  • You can choose to collect your home accessories from our office at 134, Jurong Gateway Road, #02-307D, Singapore 600134. Pick up is available from Monday to Friday, 10am to 6pm. We will inform you when your order is ready for collection. 

  • $20 surcharge is applicable for deliveries to special locations but not limited to Jurong Island, Airport Zone, PSA port and Sentosa.

  • We shall not be held liable due to unforeseen circumstances that extend beyond our control such as traffic conditions, vehicle breakdown and inclement weather.

Additional services and charges
  • We offer disposal and electrical service at additional cost. You can chat with us or email us at to enquire about potential cost before placing an order.